Essential Plus: Service

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Not every lone worker service is the same, we are confident in the quality of our products and services. Commit to try before you buy before 28/02/2019 to receive up to one year’s free lone worker service.


Our Essential Plus package provides greater accessibility and enhanced resilience. The service is accessible via both of dial-in, and text supporting your duty of care and aids compliance with the requirements of the Equality Act.

This service allows organisations to protect their lone workers while using existing devices which are equipped with all standard Essential Plus features highlighted below.

Our tailored service is specifically designed to protect employees and empower management to stay in control, while fully complying with current legislation.

  • Perfect for businesses with a bring your own device policy
  • An affordable solution with the most simple roll out
  • Easy to manage and suitable for businesses of any size
  • Can be controlled by SMS or Dial Up
  • Screen lock override and location on SOS (Android)

SOS

The End User can summon immediate assistance from responders by activating the designated SOS fast-dial button, or by sending an SMS from their device at any time.

ARCHANGEL®

Archangel® is a secure cloud-based platform which:
Enables customers to manage end user profiles via a web portal
Provides comprehensive end-user activity and system performance reports
Provides access to first responder alarm management.

CLOCK

The End User can CLOCK ON using a designated fast-dial button or via sms (text message).This indicates the start of a full working period. Users ‘CLOCK OFF’ when they have safely completed their working period.

TAG

The TAG operates independently of the CLOCK function. It is a record of an activity that poses a higher personal risk over a short time frame. EG a new customer visit; a task within a confined space; a visit with historic risk.

WELFARE CHECKS

This is a check-safe function followed at the end of the Welfare Timer period for both CLOCK and TAG functions. If end users fail to communicate with administrators at the end of an allotted period of time then a welfare message is sent after an agreed grace period.
Once lapsed, a series of messages will be sent to encourage the user to contact their first responder before an alarm is raised.

COMFORT MESSAGES

COMFORT MESSAGES are reassurance messages sent to the End User. Messages confirm the current system status and are sent to the End User’s mobile phone after each change of status received by the system. EG after each TAG is set.


Discover Our Other Lone Worker Services

Essential: Service

Companion: App

Chaperone: Device

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