Protecting RSPB’s staff and volunteers
Lone worker security specialist Safe Shores Monitoring has been awarded a contract extension to ensure the safety of 130 staff and volunteers working for the Royal Society for the Protection of Birds (RSPB).
The contract continues the relationship between Safe Shores Monitoring and RSPB that has existed for nine years. The latest agreement extends an initial deal to deliver a cost-effective, customised solution that offers lone workers protection at the push of a button.
RSPB workers are using a newly improved system designed by Safe Shores Monitoring which gives individuals full access to their data in a way that is easily accessible and compliant with legislation. Safe Shores Monitoring has also offered the charity a flexible billing model, suitable for the tight budgets of the charitable sector and allows for seasonal work and the sharing of devices to maximise cost effectiveness.
Following valuable customer feedback, Safe Shores Monitoring have released a new and improved dashboard format for reports. For RSPB this will improve their user experience allowing them to easily compare summary activity data between Directorates, and analyse reporting departments side by side.
The Safe Shores Monitoring’s lone worker system provides GPS location-based monitoring and connects staff to a state-of-the-art Alarm Receiving Centre (ARC) that operates 24/7, 365 days a year. The ARC is certified to the highest industry standards, which means the system can bypass 999 to deliver priority access for all users to response from police. The ARC’s staff are highly experienced and trained to locate the employee, listen to the call, assess the situation and immediately contact and brief emergency services as required.
Tom Morton, CEO of Safe Shores Monitoring, said: “Lone workers face risks that traditional office-based workers don’t. These can include threats from the public or accidents when on the road or out in the community.
“The service means RSPB’s staff and volunteers, who are often out working in remote and rural areas, can access help at the push of a button. Response is significantly quicker since the callers are immediately identifiable and are not subject to questioning delays traditionally incurred by the 999 system.
“Safe Shores Monitoring has been working with RSPB for a number of years to deliver a solution that meets their requirements. Forward thinking organisations such as RSBP are aware they have a duty of care which requires them to do what they can to ensure the safety of all their workforce. Everyone has a right to feel safe while they’re at work.”