Earlier this year, Amazon Web Services (AWS) defended against the largest DDoS attack ever recorded. AWS, who provide essential cloud infrastructure accounting for 47.8% of the 2018 IaaS public cloud services market (more than three times the market share of Microsoft, which has 15.5%), reported the attack in February which they prevented using AWS Shield, a service designed to protect customers from the impacts of DDoS attacks, bad bots and application vulnerabilities.
Not only does this attack highlight the resilience of Amazon’s security, but it also highlights the resilience of our own systems and our rigorous decision making process for choosing reliable partners within our supply chain. Safe Shores Monitoring uses AWS to provide our essential lone worker monitoring services via our Archangel Personal Safety Management System – a decision that was made with security and continuity in mind.
What is a DDoS Attack?
A distributed denial-of-service (DDoS) attack is a malicious attempt to disrupt normal traffic of a targeted server, service or network by overwhelming the target or its surrounding infrastructure with a flood if internet traffic.
The Importance of Resilient Systems in Lone Worker Protection
When it comes to choosing the best lone worker protection service for your organisation, it’s important to consider the resilience and integrity of the background systems and infrastructure which allow your lone working protection service to run smoothly.
Without adequate systems in place, your lone worker service can be significantly disrupted which could be detrimental to lone workers who are in danger and require assistance.
Resilience is assured with Safe Shores.
At Safe Shores Monitoring, system resilience and business continuity are a critical focus and is fundamental to us providing a high quality lone worker protection service. To assure that our systems remain resilient against attacks such as DDoS, we regularly test, monitor and analyse the latest threats which may impact our service.
By hosting our network on a completely cloud based platform provided by AWS, our service is more reliable and allows us to achieve an impressive 99.98% service availability record which we actively publish on our Archangel® platform for our customers to see.
In addition to this, we utilise a wide range of cyber security and intrusion prevention software as well as secure architecture and methodologies for web application security performance and monitoring, allowing us to best protect ourselves from brute force attacks, DDoS attacks and other forms of cyber threats.
However, it is important to recognise that no one is 100% protected against cyber threats and other system disruptions. At Safe Shores, we monitor, manage and mitigate threats on a daily basis to ensure that our service is always available for our customers.
To assure our customers, we operate a 24-hour on-call technical support service in the event that our systems present an issue. Our technical support team resolve all critical issues within 2 hours, allowing us to maintain our 99.98% service availability, a standard which exceeds the current requirements for a BS8484 Lone Worker Service.