Safe Shores Monitoring has been recognised by the Living Wage Foundation for its efforts as a Living Wage Employer who has gone above and beyond to protect and support our customers and community through the pandemic.
Shortlisted as part of the Living Wage Foundation’s new ‘Covid-19 Stronger Together’ Community Champion Award, Safe Shores Monitoring, a Living Wage Employer since 2019, has been highlighted as one of fifteen organisations who have shown leadership, resilience and kindness during the pandemic, proving that in times of crisis, we are stronger together.
Our work during the pandemic
Since the first signs of the pandemic taking its toll in China, Safe Shores Monitoring has been proactive to the challenges the pandemic would soon have on the rest of the world by putting measures in place to ensure business continuity for both our own staff and the tens of thousands of lone workers we support each year.
From early February 2020, our team demonstrated extreme flexibility and resilience to the pandemic through rapid deployment of sanitisation, increased hygiene standards, custom face masks and a new working from home policy enacted for all of our staff well in advance of government guidance. With further investment in new equipment to enable this, our Alarm Receiving Centre staff continued to provide essential lone worker and telecare monitoring services to tens of thousands of workers and vulnerable people across the UK with the help of our flexible Archangel® platform.
To further show support for our own customers and the wider business community, we offered our lone worker app, Companion, and our flexible monitoring platform Archangel® completely free for three months to all key workers, volunteers and homeworkers who all faced new risks and personal safety challenges as we all continued to work throughout the pandemic. This offer was adopted by private ambulance crews, organisations working from home for the first time and charities who introduced new volunteers into their workforce during the pandemic.
In July and August, we developed a more hygienic, data secure, robust and accessible contact tracing tool called Safe Trace to help businesses return to work safely, with rapid collection and deployment of data to contact tracing centres as a key feature. Safe Trace also supported retail and hospitality venues in reintroducing customers back into their premises with safety and data security in mind.
In November, we began work developing a new wellbeing monitoring solution to help employers identify and support staff who may be struggling with lockdown and isolation whilst working alone. We have since upgraded our Companion Lone Worker App to feature a new mood indication feature which enables employees and lone workers to indicate their mood each day when they Clock ON and OFF. This important new tool enables teams to better identify, respond to and support employees who need extra mental health support.
For us, taking these extra measures to protect, assure and respond to our customers needs is all part of our mission at Safe Shores Monitoring.
For a full list of organisations recognised by the Living Wage Foundation, click here.
To find out who will win at the 2021 Living Wage Champion Awards, register your place for the awards taking place online, June 16th at 6pm.