Essential Plus: Service

Our Essential Plus package provides greater accessibility and enhanced resilience. The service is accessible via both of dial-in, and text supporting your duty of care and aids compliance with the requirements of the Equality Act.

This service allows organisations to protect their lone workers while using existing devices which are equipped with all standard Essential Plus features highlighted below.

Our tailored service is specifically designed to protect employees and empower management to stay in control, while fully complying with current legislation.

  • Perfect for businesses with a bring your own device policy
  • An affordable solution with the most simple roll out
  • Easy to manage and suitable for businesses of any size
  • Can be controlled by SMS or Dial Up
  • Screen lock override and location on SOS (Android)
  • Does not require the purchase of purpose-built lone worker devices
  • Licences may be transferred seamlessly to new employees or volunteers throughout the contract
  • Ease of use as lone worker is already familiar with their phone
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The End User can CLOCK ON using a designated fast-dial button or via sms (text message).This indicates the start of a full working period. Users ‘CLOCK OFF’ when they have safely completed their working period.


The End User can summon immediate assistance from responders by activating the designated SOS fast-dial button, or by sending an SMS from their device at any time.


The TAG operates independently of the CLOCK function. It is a record of an activity that poses a higher personal risk over a short time frame. EG a new customer visit; a task within a confined space; a visit with historic risk.

Welfare Checks

This is a check-safe function followed at the end of the Welfare Timer period for both CLOCK and TAG functions. If end users fail to communicate with administrators at the end of an allotted period of time then a series of welfare messages are sent to the end user before an alarm is raised.

Comfort Messages

COMFORT MESSAGES are reassurance messages sent to the End User. Messages confirm the current system status and are sent to the End User’s mobile phone after each change of status received by the system.


Archangel® is a secure cloud-based platform which:
Enables customers to manage end user profiles via a web portal
Provides comprehensive end-user activity and system performance reports
Provides access to first responder alarm management.


ARC24 is an optional Alarm Receiving Centre (ARC) service.This can be used to manage and respond to all welfare alarms and SOS situations. The ARC operates 24 hours, 365 days and is certified to BS8484 and BS5979 CAT2 and has direct communication links with all UK police and emergency services.

Trial Essential Plus for Free

Choosing the right lone worker solution which perfectly suits your business and employees can be a difficult decision. We’re confident that our solutions are the right ones for your business, but it is a question of which of our services or products is right for your staff. To help you make the right decision we offer a trial free of charge and with no obligation to buy across all of our lone worker solutions.

Simply fill in the form and a member of our team will be in touch to get you set up!

Download Essential Plus Brochure

For a full and detailed breakdown of the Essential Plus Service and how it could benefit your lone workers please fill in your details below to download our brochure.

Discover Our Other Lone Worker Services

Essential: Service

Companion: App

Chaperone: Device

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